You have just learned that a company employee lost a laptop containing the personal information of over a million customers. The attorney generals from eight states are demanding a full investigation of the breach and an explanation of the root cause.
Within a few hours of learning of the lost laptop, a company lawyer calls to tell you that your online sales division team just discovered that your website has been hacked. The hacker has not only breached your security, they have deliberately crashed your site. You immediately realize that your internal security protocols have failed and old customer records that had been forgotten and archived in less secure areas were potentially exposed.
Without a comprehensive strategy to deal with crisis, these two events can have a significant negative impact on business, stock price and continued efficient operation. Matthew H. Meade, Co-Chair of Buchanan’s Data Security & Privacy Practice Group, will join fellow panelists Raymond Bummer Jr. (Gleason & Associates, P.C.) and Tom Dowling (Burson-Marsteller) to will work through hypothetical data breaches while offering insights on how to best approach these challenging situations. The panel will focus on managing the situation, investigating the incident, evaluating legal and business risks and handling the media.