Caitlin M. Collins

How Caitlin Helps Clients

Caitlin concentrates her legal practice on representing pharmacies and pharmacists as they navigate the complexities of today’s regulatory and reimbursement landscape. She handles a variety of matters involving Pharmacy Benefit Managers (PBMs), third-party payors and government healthcare programs such as Medicare and Medicaid. Caitlin’s experience includes resolving payment disputes, addressing audit findings and assisting clients with credentialing and network participation concerns. In addition, she regularly represents pharmacies and pharmacists in proceedings before state pharmacy boards and advises on compliance with evolving industry regulations. Caitlin’s insight into the dynamics of the PBM industry enables her to deliver practical solutions tailored to the unique challenges faced by independent healthcare providers.

What Clients Can Expect

Caitlin works closely with her clients to obtain successful and favorable results. Her relationship with her clients is built on trust, transparency, and unwavering dedication.

She takes the time to truly understand each client's goals, concerns, and unique circumstances, ensuring that they feel heard and supported throughout every stage of their legal journey. Her work style is hands-on and detail-oriented. 

I pride myself on being not just a legal advisor, but a strategic associate who genuinely cares about my clients’ success and treats their challenges as my own.

Outside the Office

In her free time, Caitlin likes to take Pilates and Cycle bar classes as well as visiting friends from college where she attended Syracuse University.

Proof Points

• Successfully obtained a TRO preventing a PBM from terminating its contract with a pharmacy.
• Successfully negotiated with a state’s Board of Pharmacy to dismiss disciplinary action against a Pharmacist-In-Charge.
• Successfully negotiated with a PBM to withdrawal a termination of a pharmacy.

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