PITTSBURGH - March 30, 2021 - Buchanan Ingersoll & Rooney has been named a leader in law firm client service in the 2021 BTI Client Service A-Team Report.
According to BTI, corporate counsel said that the following seven activities are most influential and deliver more client service horsepower than all the others:
- Mobilizes Resources Quickly — new this year
- Fielding the Absolute Best Team — new this year
- Quickly Assessing the Situation — new this year
- Commitment to Help
- Delivering Value for the Dollar
- Client Focus
- Understanding Your Client’s Business
BTI Client Service A-Team 2021 draws on data collected in BTI’s ongoing Annual Survey of General Counsel. The latest report is based on 240 new, in-depth interviews conducted during the pandemic.