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PITTSBURGH - March 30, 2021 - Buchanan Ingersoll & Rooney has been named a leader in law firm client service in the 2021 BTI Client Service A-Team Report.

According to BTI, corporate counsel said that the following seven activities are most influential and deliver more client service horsepower than all the others:

  • Mobilizes Resources Quickly — new this year
  • Fielding the Absolute Best Team — new this year
  • Quickly Assessing the Situation — new this year
  • Commitment to Help
  • Delivering Value for the Dollar
  • Client Focus
  • Understanding Your Client’s Business

BTI Client Service A-Team 2021 draws on data collected in BTI’s ongoing Annual Survey of General Counsel. The latest report is based on 240 new, in-depth interviews conducted during the pandemic.