Buchanan Ingersoll & Rooney Named a Leader in Law Firm Client Service in 2021 BTI Client Service A-Team Report

PITTSBURGH - March 30, 2021 - Buchanan Ingersoll & Rooney has been named a leader in law firm client service in the 2021 BTI Client Service A-Team Report.

According to BTI, corporate counsel said that the following seven activities are most influential and deliver more client service horsepower than all the others:

Mobilizes Resources Quickly — new this year
Fielding the Absolute Best Team — new this year
Quickly Assessing the Situation — new this year
Commitment to Help
Delivering Value for the Dollar
Client Focus
Understanding Your Client’s Business

BTI Client Service A-Team 2021 draws on data collected in BTI’s ongoing Annual Survey of General Counsel. The latest report is based on 240 new, in-depth interviews conducted during the pandemic.